After a storm damaged an elderly couple’s home, they turned to their homeowner’s insurance policy to help them recover the cost of the damage. Unfortunately, the insurance company severely undervalued the damage. It also delayed making necessary repairs, which caused dangerous contaminants such as mold and asbestos to enter the homeowners’ living area.
We tried to resolve the claim without the need for litigation but eventually we filed a lawsuit against the insurance company alleging violations of Washington’s Insurance Fair Conduct Act and Washington’s Consumer Protection Act. We also alleged bad faith and negligent claims handling. Ultimately, after several months of litigation, we were able to resolve the claim for an amount far in excess of the homeowners’ original claim.